FREQUENTLY ASKED QUESTIONS

  1. We currently have an ever increasing number of venues in Australia, as well as international. Turin is the first venue in Italy, check out our locations page !

  2. One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. However to ensure everyone is safe, we do have age and size limits designed to make sure big people don’t accidentally bump into small people. For all ticket types you must be 3 years or older and with the exception of Junior Jumpers and JJ Parties a minimum of 110cm tall.

  3. We recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click Book Now to check availability and make a session booking.

  4. We accept all major credit cards and debit cards, so its easy to book in advance. If you are unable to book online then you can make a booking over the counter however by not booking in advance you run the risk of missing out or waiting for a session with available space.

  5. All bookings are non-refundable and non-transferrable. If you have further concerns about this please contact us 011 02 43 757 or email contact@bounceinc.it.

  6. Check your closest venue for opening times. We recommend arriving 15 min prior to booked time to check in.

  7. Give us a call on 011 02 43 757 to speak to a BOUNCE customer service team member.

  8. GENERAL ACCESS

    These sessions for jumpers over 110cm in height are available all hours. Access all area’s subject to availability – The performance area is restricted to jumpers over 125cm in height and who have the required skills to use the olympic trampolines and The Wall.

    Junior Jumper

    For jumpers 3 years and above but under 110cm in height (usually under 6 years old). Available to book only where JJ symbol is displayed. Junior Jumpers can access most areas and have a dedicated section in the free jumping arena. For their safety, this area is restricted to jumpers under 110cm only.
    More info here !

    Student Session

    Discounted sessions are available to all people under 25 yo  (with a valid ID) to book during the school term. More info here !

  9. We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. BOUNCE socks with grip are compulsory to avoid slipping. These are added to your admission fee the first time you visit BOUNCE and are then yours to keep to be used again at all subsequent visits.

  10. Due to our food health & safety policy, no self-catering is allowed.

  11. BOUNCE has open cube lockers and paid secure lockers available at each venue.

  12. Yes – A discount applies for any booking of 10 or more people. For more information, contact us at groups@bounceinc.it .

  13. Yes. Our 10 & 20 multi-visit passes are the ultimate gift for birthdays, Christmas or for anyone wanting to get airborne! To purchase a gift voucher come into the venue or contact us on 011 02 43 757 .

  14. This area is recommended for experienced jumpers only, patrons must be over 125cm in height to use the performance trampolines.

  15. Please call our contact centre crew on 011 02 43 757 during the following hours:
    9:00 – 20:00pm from Monday to Sunday
    Alternatively send us an email to contact@bounceinc.it

  16. Yes. Trampolining is one of the best form of exercise there is! Click here for the health benefits of trampolining.

  17. Safety is the number one priority at BOUNCE. For details see the safety section.